Privacy Policy

Privacy Policy

Effective Date: July 22, 2026
Last Updated: July 22, 2026

Capitol Technology respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how Capitol Technology, referred to in this policy as “Capitol Technology, collects, uses, discloses, retains and protects personal information when you interact with our website, online support tools, business communications and services.

This Privacy Policy applies when you:

  1. Visit https://capitol.technology/;
  2. Submit a website contact form;
  3. Request information about our services;
  4. Schedule a consultation or online meeting;
  5. Communicate with us by email, telephone or social media;
  6. Use our online support portal;
  7. Authorize a remote-support session;
  8. Interact with our advertisements or social media content; or
  9. Otherwise communicate or establish a business relationship with Capitol Technology.

Capitol Technology provides managed IT services, data and network security services, IT auditing and consulting, network design, software solutions, website design and related technology services to business clients in the United States.

1. Scope of This Privacy Policy

This Privacy Policy covers personal information collected through:

  1. Our public website;
  2. Website contact and consultation forms;
  3. Our email and telephone communications;
  4. Online meeting and scheduling tools;
  5. Our support portal and support interfaces;
  6. Remote-support interactions;
  7. Website analytics and advertising technologies;
  8. Social media interactions; and
  9. Other business communications.

When Capitol Technology processes information on behalf of a client while delivering contracted technology services, that processing may also be governed by the applicable service agreement, data processing terms or other contractual arrangements between Capitol Technology and the client.

This Privacy Policy does not replace those agreements.

2. Personal Information We Collect

The information we collect depends on how you interact with us.

Information You Provide Directly

We may collect information that you voluntarily provide, including:

  1. First and last name;
  2. Company or organization name;
  3. Job title or professional role;
  4. Business or personal email address;
  5. Telephone number;
  6. Mailing address;
  7. Information included in a contact form;
  8. Information submitted through WPForms or another website form;
  9. Details about your technology needs or requested services;
  10. Preferred meeting dates and times;
  11. Meeting or scheduling information;
  12. Messages and communications sent to us;
  13. Support request details;
  14. Ticket numbers;
  15. Marketing communication preferences;
  16. Information submitted when requesting a consultation, proposal, assessment or quote; and
  17. Any other information you choose to provide.

Please do not submit passwords, Social Security numbers, financial account information, medical information, government identification numbers or other highly sensitive information through a general website form, ordinary email or live support message unless specifically requested through a secure method.

Information Collected Automatically

When you visit or interact with our website, we and our service providers may automatically collect technical and usage information, including:

  1. Internet Protocol address;
  2. Browser type and version;
  3. Device type;
  4. Operating system;
  5. Internet service provider;
  6. General or approximate geographic location;
  7. Referring website or traffic source;
  8. Pages viewed;
  9. Links, forms or buttons used;
  10. Date and time of access;
  11. Time spent on a page;
  12. Website navigation information;
  13. Cookie identifiers;
  14. Pixel or advertising identifiers;
  15. Information about interactions with advertisements;
  16. Website performance information;
  17. Error and diagnostic information; and
  18. Security and server-log information.

This information may be collected through cookies, pixels, tags, scripts, analytics services, server logs, WordPress plugins and similar technologies.

Information From Other Sources

We may receive information when:

  1. Another person or business refers you to us;
  2. A client introduces you as a business contact;
  3. You interact with our social media pages;
  4. You respond to one of our advertisements;
  5. An analytics or advertising platform provides campaign or website interaction information; or
  6. A business partner provides information relating to a legitimate business inquiry.

We may combine information received from these sources with information collected directly from you or through our website.

3. Support Portal and Remote Support

When you request technical support, use our support portal or authorize a remote-support session, we may process information necessary to provide the requested assistance.

This may include:

  1. Your name;
  2. Business contact information;
  3. Company name;
  4. Support ticket number;
  5. Device or system information;
  6. Operating system information;
  7. Diagnostic information;
  8. Error messages;
  9. Network information;
  10. Communications with support personnel;
  11. Information displayed during an authorized screen-sharing session;
  12. Information you choose to provide during the support interaction; and
  13. Records relating to the support request and its resolution.

Remote access or screen sharing is initiated or authorized by the client or user and is used to provide requested technical support.

Depending on the services involved, information processed during a support interaction may also be governed by the applicable client service agreement or support terms.

You should close or remove unrelated confidential information before beginning a remote-support session where reasonably possible.

4. How We Use Personal Information

We may use personal information for the following purposes.

Responding to Inquiries

We may use information to:

  1. Respond to contact form submissions;
  2. Answer questions;
  3. Communicate about requested services;
  4. Schedule consultations or meetings;
  5. Prepare proposals or estimates;
  6. Follow up on business inquiries; and
  7. Provide requested information.

Providing Services and Support

We may use information to:

  1. Understand a client’s or prospective client’s technology needs;
  2. Provide consultations, assessments and support;
  3. Resolve technical issues;
  4. Manage support tickets;
  5. Conduct authorized remote-support sessions;
  6. Deliver contracted services;
  7. Administer client relationships;
  8. Communicate about service delivery; and
  9. Maintain service and support records.

Operating and Improving the Website

We may use information to:

  1. Operate and maintain our WordPress website;
  2. Process information submitted through WPForms and other plugins;
  3. Troubleshoot technical issues;
  4. Monitor website availability and performance;
  5. Prevent spam and abusive submissions;
  6. Maintain website security;
  7. Diagnose errors;
  8. Support website functionality;
  9. Improve website content and navigation; and
  10. Understand how visitors use the website.

Analytics

We may use analytics technologies to understand:

  1. How visitors find our website;
  2. Which pages are viewed;
  3. How users interact with website content;
  4. Which marketing campaigns generate website visits or inquiries;
  5. How the website performs across devices and browsers;
  6. Which content is most useful; and
  7. How we can improve the website and user experience.

Marketing and Advertising

Subject to applicable law, we may use personal information to:

  1. Send newsletters or company updates;
  2. Share information about our services;
  3. Present advertisements;
  4. Measure advertising performance;
  5. Create or analyze advertising audiences;
  6. Understand whether an advertisement resulted in a website visit or inquiry;
  7. Support business development; and
  8. Communicate with prospective business clients.

You may unsubscribe from promotional emails at any time by using the unsubscribe link in the message or by contacting us.

Security and Fraud Prevention

We may use information to:

  1. Protect our website, systems, clients and users;
  2. Detect suspicious activity;
  3. Prevent fraud, spam and abuse;
  4. Investigate security events;
  5. Prevent unauthorized access;
  6. Maintain security records; and
  7. Enforce our agreements and policies.

Legal and Business Purposes

We may use information to:

  1. Comply with applicable laws and regulations;
  2. Respond to legal requests, subpoenas or court orders;
  3. Establish, exercise or defend legal claims;
  4. Enforce contracts;
  5. Maintain business, accounting and tax records;
  6. Conduct audits;
  7. Protect the rights, safety and property of Capitol Technology and others; and
  8. Evaluate or complete a merger, acquisition, financing, reorganization or sale of assets.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, local storage and similar technologies.

A cookie is a small data file stored on a device when a person visits a website. Some cookies are necessary for the website to function, while others support analytics, performance, marketing or advertising.

Essential Technologies

Essential technologies may support:

  1. Website security;
  2. Form submissions;
  3. Spam prevention;
  4. Session management;
  5. Traffic management;
  6. Website functionality;
  7. Technical performance; and
  8. User preference storage.

Blocking essential cookies may prevent certain parts of the website from functioning correctly.

Analytics Technologies

Analytics technologies may help us measure:

  1. Website traffic;
  2. Page views;
  3. Visitor interactions;
  4. Referral sources;
  5. Device and browser types;
  6. Approximate location;
  7. Website performance; and
  8. General usage trends.

Advertising Technologies

We may use advertising pixels, cookies and similar technologies to:

  1. Measure campaign performance;
  2. Understand interactions with advertisements;
  3. Create advertising audiences;
  4. Attribute website activity to advertising campaigns;
  5. Improve marketing effectiveness; and
  6. Deliver advertisements that may be more relevant.

You can control or delete cookies through your browser settings.

Blocking certain cookies may affect website functionality or limit our ability to measure website activity.

6. Third-Party Services

We use, or may use, third-party providers to operate, secure, analyze and promote our website and services.

These providers may include the following categories.

WordPress and Website Plugins

Our website is built or managed using WordPress and may use plugins for:

  1. Contact forms;
  2. WPForms submissions;
  3. Website security;
  4. Spam prevention;
  5. Analytics;
  6. Search engine optimization;
  7. Performance optimization;
  8. Website backups;
  9. Scheduling;
  10. Support features; and
  11. Other website functions.

Information submitted through our website may be processed by WordPress, the relevant plugin, our hosting provider and the systems we use to receive or manage the submission.

Microsoft Services

We may use Microsoft products and services for:

  1. Business email;
  2. Online meetings;
  3. Scheduling;
  4. Cloud storage;
  5. Document management;
  6. Internal collaboration;
  7. Communications; and
  8. General business operations.

When you schedule or attend a Microsoft meeting or interact with another Microsoft service, Microsoft may process account, device, communications and usage information according to its own privacy practices and its agreements with Capitol Technology.

Analytics Providers

We may use analytics providers to measure website traffic, performance and visitor activity.

These providers may collect:

  1. IP address;
  2. Browser information;
  3. Device details;
  4. Pages viewed;
  5. Website interaction information;
  6. Referral information; and
  7. Cookie identifiers.

Hosting, Security and Infrastructure Providers

Our website hosting, content delivery, security, backup and technical support providers may process information necessary to operate, deliver and protect the website.

Scheduling and Meeting Providers

When you request or schedule a meeting, the relevant provider may process:

  1. Your name;
  2. Email address;
  3. Company information;
  4. Meeting date and time;
  5. Calendar information;
  6. Meeting communications; and
  7. Technical or device information.

Support and Remote-Access Providers

We may use third-party support platforms, ticketing systems, remote-access tools and screen-sharing applications to provide technical support.

These providers may process:

  1. Contact information;
  2. Ticket information;
  3. Device details;
  4. System and diagnostic information;
  5. Support communications;
  6. Remote-session data; and
  7. Information necessary to provide the requested support.

Third-party providers may process information according to their own privacy notices and their agreements with Capitol Technology.

7. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients.

Service Providers and Contractors

We may disclose information to providers that perform services for us, including:

  1. Website hosting providers;
  2. WordPress and plugin providers;
  3. Form-processing providers;
  4. Analytics providers;
  5. Advertising and marketing platforms;
  6. Microsoft and other cloud providers;
  7. Email providers;
  8. Scheduling and meeting providers;
  9. Support and remote-access providers;
  10. Customer relationship management providers;
  11. Cybersecurity providers;
  12. Backup and storage providers;
  13. IT support providers;
  14. Professional advisers; and
  15. Other operational service providers.

These providers may process information as necessary to perform their services, subject to their contracts and applicable law.

Advertising and Analytics Partners

We may make technical and website-activity information available to analytics and advertising partners through cookies, pixels, tags and similar technologies.

This may include:

  1. IP address;
  2. Device information;
  3. Browser information;
  4. Website interactions;
  5. Cookie identifiers;
  6. Approximate location; and
  7. Advertising engagement information.

Professional Advisers

We may disclose information to attorneys, accountants, auditors, insurers, consultants and other professional advisers where reasonably necessary.

Legal and Government Authorities

We may disclose information where we believe it is reasonably necessary to:

  1. Comply with applicable law;
  2. Respond to a subpoena, court order or legal process;
  3. Respond to a lawful government request;
  4. Protect legal rights;
  5. Investigate fraud or security incidents;
  6. Protect the safety of a person; or
  7. Prevent unlawful activity.

Business Transactions

Personal information may be disclosed, transferred or reviewed in connection with:

  1. A merger;
  2. Acquisition;
  3. Investment;
  4. Financing;
  5. Reorganization;
  6. Bankruptcy;
  7. Sale of assets; or
  8. Similar business transaction.

With Your Direction or Consent

We may disclose information for another purpose when you direct us to do so or provide your consent.

8. Advertising and Meta Pixel

We may use the Meta Pixel and similar advertising technologies to:

  1. Measure advertising performance;
  2. Understand interactions with our advertisements;
  3. Create or analyze advertising audiences;
  4. Attribute website visits or inquiries to marketing campaigns; and
  5. Improve the effectiveness of our marketing.

These technologies may allow Meta and other advertising providers to receive information such as:

  1. IP address;
  2. Device and browser information;
  3. Cookie or advertising identifiers;
  4. Pages visited;
  5. Links or buttons used;
  6. Form or website interactions; and
  7. Advertising engagement information.

Meta and other advertising platforms may process this information according to their own privacy policies, platform settings and agreements with Capitol Technology.

Capitol Technology does not sell personal information in exchange for money.

9. Email and Marketing Communications

We may send marketing communications to individuals who:

  1. Request information from us;
  2. Submit a contact or consultation form;
  3. Subscribe to our communications;
  4. Have an existing business relationship with us; or
  5. Otherwise permit us to contact them.

Marketing emails may contain an unsubscribe link.

You may also request removal from our marketing list by contacting us at hello@capitol.technology.

Unsubscribing from marketing communications will not prevent us from sending nonpromotional messages relating to:

  1. An active inquiry;
  2. An existing service;
  3. A transaction;
  4. A contract;
  5. A security issue;
  6. A support request; or
  7. Another ongoing business relationship.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

  1. Respond to inquiries;
  2. Provide services and technical support;
  3. Maintain business and security records;
  4. Manage client relationships;
  5. Comply with legal and contractual obligations;
  6. Resolve disputes;
  7. Enforce agreements; and
  8. Protect our website, systems, clients and business.

Retention periods vary depending on:

  1. The type of information;
  2. The reason it was collected;
  3. The nature of our relationship with you or your organization;
  4. Contractual requirements;
  5. Security needs;
  6. Recordkeeping obligations;
  7. Applicable legal requirements; and
  8. Relevant limitation periods.

We may retain certain information after a request for deletion where permitted or required for legal compliance, security, fraud prevention, accounting, tax, contractual or recordkeeping purposes.

11. Information Security

We maintain reasonable administrative, technical and organizational safeguards designed to protect personal information.

The safeguards we use take into account:

  1. The nature of the information;
  2. The purposes for which it is processed;
  3. The sensitivity of the information;
  4. The risks associated with the processing; and
  5. The nature of our business operations.

However, no website, electronic transmission, cloud service, remote-support tool or information-storage system can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security.

You should use caution when transmitting information electronically and should not submit highly sensitive information through general website forms or ordinary email unless specifically requested through an appropriate secure method.

12. Your Choices and Privacy Requests

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  1. Request access to certain personal information;
  2. Request correction of inaccurate information;
  3. Request deletion of eligible information;
  4. Opt out of certain marketing communications; and
  5. Ask questions about how your information is handled.

Capitol Technology will review privacy requests and respond as required by applicable law.

Submitting a Privacy Request

You may submit a privacy request using the following contact information:

Email: hello@capitol.technology

Mail:
Capitol Technology
3321 Georgia Ave NW
Suite 43909
Washington, DC 20010
United States

Telephone: (202) 642-4412

Please include:

  1. Your name;
  2. Your email address or other contact information;
  3. Your state of residence;
  4. A description of your request; and
  5. Sufficient information to help us identify relevant records.

We may request additional information where reasonably necessary to verify your identity, protect your information and locate relevant records.

We may be unable to fulfill certain requests where an exception applies, including where information is required for:

  1. Legal compliance;
  2. Security;
  3. Fraud prevention;
  4. Recordkeeping;
  5. Contractual obligations;
  6. Tax or accounting purposes; or
  7. The establishment, exercise or defense of legal claims.

Marketing Opt-Out

You may unsubscribe from promotional emails by:

  1. Using the unsubscribe link in the email; or
  2. Contacting us at hello@capitol.technology.

Cookie Choices

You may control, block or delete cookies through your browser settings.

Blocking certain cookies may affect website functionality.

13. Children’s Privacy

Our website and services are intended for businesses and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through the website.

If we learn that a child under 13 has submitted personal information, we will take reasonable steps to delete it.

A parent or guardian who believes that a child submitted personal information may contact us using the information in the “Contact Us” section.

14. Third-Party Websites and Social Media

Our website may contain links to websites, applications, social media platforms or services operated by other organizations.

We do not control the privacy, security or content practices of those third parties.

This Privacy Policy does not apply to personal information collected directly by those third parties.

Capitol Technology may maintain pages or profiles on platforms including LinkedIn, Facebook, X and other social media services.

When you interact with us through a social media platform, both Capitol Technology and the platform may receive information about your activity.

Your interaction with a third-party platform is also governed by that platform’s privacy policy, terms and account settings.

We encourage you to review the privacy notices of third-party services before providing information or using those services.

15. International Visitors

Capitol Technology markets and provides services primarily to business clients in the United States.

If you access our website from outside the United States, you understand that your information may be transferred to, stored in and processed in the United States.

Privacy laws in the United States may differ from those in your country or region.

We do not represent that our website or this Privacy Policy is designed to satisfy every privacy law outside the United States.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  1. Our website;
  2. Our services;
  3. Our support tools;
  4. Our vendors;
  5. Our technologies;
  6. Our information practices;
  7. Applicable laws; or
  8. Our business operations.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top.

If we make a material change, we may provide additional notice through the website, by email or through another appropriate method.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

Questions, concerns and privacy requests may be submitted to:

Capitol Technology
3321 Georgia Ave NW
Suite 43909
Washington, DC 20010
United States

Email: hello@capitol.technology
Telephone: (202) 642-4412
Website:

Home – Analytics Software

Please use the subject line “Privacy Inquiry” or “Privacy Request” when contacting us by email.

When submitting a privacy request, please include your name, contact information, state of residence and a description of your request.

Capitol Technology may request additional information where reasonably necessary to verify your identity and locate the relevant records.