Managed Services by Capitol Technology
Technical Expertise and Strategy to Grow and Strengthen Your Business
Network Monitoring
Constant, 24/7 monitoring of your network connections and equipment. If a connection goes down, we’re aware within seconds and work to get it reestablished. If suspicious or anomalous activity is detected, we act decisively to keep you protected.
Computer Management
Keep computers and other equipment up-to-date, protected, and running smoothly. Our powerful management tools allow us to keep computers running at peak performance. Whether it’s the latest OS updates, antivirus software definitions, or optimizing settings, we keep all your workstations not just working, but working great.
User Support
Unlimited help desk support for you and all your employees. No matter who does your IT, issues occasionally pop up. With our services, you’re never charged extra, no matter how much support you need. And our response time is great; we respond to most requests within 30 minutes, and many times it’s even less than 10 minutes between when the request comes in and when we’re working to get the issue resolved.
Data Security
Protect your company’s most valuable digital assets. Threats to your data come from many different directions. Theft, destruction, and ransomware attacks affect companies big and small every single day. It’s important to both you and your clients that this data stays safe. We take decisive steps to protect against and prevent these kinds of attacks from causing your business harm.
Server Maintenance
Your company’s server is often the backbone of your operations. Not every business has a server, but for those who do, it’s essential to make sure it’s running optimally and protected against unscheduled downtime. Capitol Technology makes sure that all servers are configured correctly and that safeguards are in place to make sure disruptive issues don’t occur.
Backup and Disaster Recovery
Important data should never be kept in just one place, and a cohesive disaster plan is paramount. Threats to data integrity can come from anywhere. From physical events like a fire to sophisticated cyberattacks, data destruction is a risk for any business. We ensure your data is constantly backed up and that a recovery plan is in place should you experience a catastrophic event.
Licensing
Management for the software that powers your business. No doubt your company depends on multiple different software tools to keep operations running. These days, most software is subscription based, and those subscriptions need to be kept up with so they don’t expire. Leave that step to us. As part of our services, we make sure your licenses are always up to date. On top of that, we even pay for them, at no additional cost to you, so you don’t have separate IT bills to worry about.
Endpoint Protection
Every internet connected device is vulnerable to outside attack. That’s why we only use state-of-the-art endpoint protection systems. Breathe easy knowing your computers and devices are safe against malware, viruses, and other dangerous exploits.
Capitol Technology Managed IT Services
You and your managed IT service provider (MSP) should share the same goal.
To have a reliable IT system that chugs along with as few disruptions as possible. Under the managed services model, preventing problems from happening in the first place is the ultimate win-win situation for both you and the MSP, and the result is that you’re set up to meet targets, hit goals, and finally leverage technology to grow your business. In order to do that, the MSP takes responsibility for delivering the IT services you need to create predictable IT systems for a fixed monthly fee.
Knowledge gaps translate into service gaps.
If you’re frustrated by your current IT support vendor, it could be because they don’t have the expertise to tackle the root causes of the issues you’re experiencing. With true managed services, you get access to experts who can help you with all the IT services you need to run your business. An experienced MSP like Capitol Technology will also act on your behalf when you need to have technical conversations with your other technology vendors, such as ISPs, VOIP, and software providers.
It’s time for a cohesive IT action plan.
Managed IT Services are the core of Capitol Technology’s business. Through over a decade of experience, we have developed our proactive, client-forward approach that has been proven time and again to improve operations and enable the success of the clients we serve.
With Capitol Technology at the helm and your IT systems under our management, the result guaranteed: a predictable IT foundation on which you can grow and innovate your business.
There's Even More to Love
Higher Productivity
Don't just "make do" with what you have. When your employees have the tools they need, their performance increases dramatically. Don't just take our word for it though. Let us prove it.
Save Money
Switching to managed services offers huge financial benefits. Avoid costly downtime, expensive retroactive fixes, and patchwork "solutions." These IT strategies unnecessarily slow you down and increase costs.
Improved Workflows
How many times have you had to look in multiple places for that important document? How often do you rely on an employee to email you a file that you need? We help you standardize procedures and work product policies so what you need is always at your fingertips.
Resource Control
Do you have a plan for incoming or outgoing employees? Too often, businesses put their data at risk with insecure methods of accessing important resources. At Capitol Technology, we ensure people only access what they're supposed, to when they're supposed to.
24/7/365 Support
We know the world doesn't grind to a halt just because it's Saturday. We constantly monitor our systems for help requests no matter the time or day of the week.
Predictable Billing
If you're tired of being caught off guard by ever higher technology costs, you've come to the right place. Our flat fees are consistent and easy to understand. You’ll never be surprised by ambiguous IT service charges again.
